FAQs
Why is the company called Monorep?
When the business was first started in 1968 it specialised in MONOcouqe REPair. It was felt that this was to long as a company name so Monorep was born!
Who do I contact if I have a problem or I need more information?
If you have a question before buying your vehicle, the first stop is a sales consultant or the Sales Manager. In the afterslaes departments if our consultants can’t help ask for the department manager.
Is Monorep a Financial Services Authority (FSA) approved company?
Yes. Introduced on 14th January 2005, the new FSA rules provide comprehensive guidelines designed to protect the consumer when buying insurance products. Among the many advantages of the new regime you will find you are given clearer information about general insurance policies. This enables you to be able to compare insurance policies more easily, with clear information on any significant and unusual exclusions, understand the nature and cost of the policy that you are buying and have access to the Financial Ombudsman if they have a complaint and to the Financial Services Compensation Scheme if firms go out of business. Please contact us for details or visit www.fsa.gov.uk.
How do I enquire about a vehicle(s) online?
To enquire about a vehicle, click on your preferred model to display our stock. Browse through our wide selection of vehicles and add any vehicles you would like more information about by clicking Enquire about this vehicle. Then complete our Enquiry Form and click Send Enquiry.
Why do many of your new car prices include a Finance Deposit Allowance (FDA)?
At Monorep, we're constantly looking at new ways to ensure our customers always pay the lowest possible price. Sometimes, in addition to our normal discounts off the Manufacture’s Recommended Retail Price (MRRP), we will also include the FDA saving in the advertised price. The FDA saving is the amount that the Manufacturer will pay towards your finance deposit when you choose to finance on certain Finance plans.
Please note that the FDA amount shown cannot normally be used in conjunction with 0% finance offers and the FDA amount varies according to make and model.
Do you take part-exchanges?
Yes. If you are considering part exchanging your current vehicle we are able to provide you with a quote. We use three criteria in valuing your vehicle 1) General Condition 2) The unused mileage 3) Supply and Demand. In order that we can describe your vehicle in the best possible terms to our extensive list of trade contacts, please contact us to arrange for us to view your vehicle.
It is the customers responsibility to advise Monorep, before a valuation is given, if a part exchange vehicle has been imported.
Do you accept GM Card Points?
Yes, we can accept GM Card points against the purchase price of a new Vauxhall or Chevrolet, though some exclusions may apply. Please call a member of the team for more information.
Who is the finance provider that Monorep use?
Monorep deal with several finance companies, including but not limited to the following:
GMAC (General Motors Acceptance Corporation), Black Horse and London and Surrey
Who is eligible for finance through Monorep
We provide finance for people over 18. Finance at rates published on this web site are available subject to status.
How long can I take a finance agreement over?
The minimum loan period is 12 months and the maximum term we can provide is 5 years.
Will you do a credit check on me?
Yes. As with all other types of finance, in order to qualify our finance providers will have to carry out credit checks with credit reference agencies.
How do I apply for finance?
You can either by calling us or better still book an appointment with our Finance and Insurance Manager Angela Ariss who will guide you through the range of finance options available.
What is a Personal Contract Purchase (PCP) Finance Plan?
A PCP allows you to finance a car but at lower monthly repayments than traditional Hire Purchase or Personal Loan. With traditional methods of purchasing a car your payments are based on having to repay the entire cost of the car equally over the period of the agreement. However with PCP you are able to defer a proportion of the cost of the car as a Final Payment which is payable at the end of the agreement. A Guaranteed Future Value (GFV) is set based on the car's estimated value at the end of the agreement, which will be equal to the Final Payment.
If I'm not financing the vehicle through Monorep, what are the payment methods available?
We accept payment on the day of collection / delivery in the form of Building Society cheque, Bankers draft or debit transfer. If a vehicle is being delivered we will require this at least one working day before delivery. The maximum cash sum that we can accept with prior notification is £9,999 in respect of any one transaction. The maximum we can accept on Credit Card is £500 (except GM Card). Any amount above this will incur a surcharge of between 1.5% and 3.5%. Private cheques can be accepted but delivery will be delayed until funds have been transferred to us (normally 10 working days). Please make all cheques payable to Monorep Limited.
Can I choose additional extras on the car I want?
All of our cars can be tailored to your exact requirements. If you are ordering a vehicle that we'll be sourcing from the factory, we can order the vehicle in whatever colour you want and with all the available extras you need. Pre-owned and all other new cars can be fitted with all the available dealer fit options at discounted prices. Our consultants will be happy to discuss any questions that you may have.
How is my vehicle taxed?
All we require is to see an original certificate of insurance or cover note with your new registration number on it to tax your car. We also need to see an insurance certificate/cover note before a vehicle can be released as per the 'Duty of Care' legislation. We can provide you with a competitively priced insurance quote today. For further details click insurance quote under the finance and insurance menu above.
Can I view your vehicles?
All vehicles can be viewed and test driven. To make an appointment call us.
Are you open at the weekend?
Yes. Please find our full opening hours in the about us section
Didn’t Monorep used to be a Motor Racing Team?
Yes. We actually got started with Opel & Vauxhall through our Motor Racing team. See the Motorsport and history sections under about us for further information.